Accessibility & facilities
Accessible events, for all
Adelaide Convention Centre is an accessible venue to all visitors. We offer lift and escalator access to all three levels, including entry from North Terrace and the Adelaide Riverbank Promenade.
You can request assistance from our Floor Ambassadors, organised prior to your event for convenience or upon arrival. We’re committed to creating an experience everyone can enjoy, with visits that are thoughtfully planned, easy to navigate and convenient.
There are designated accessible parking spaces located on each level of Adelaide Convention Centre’s North Terrace and Riverbank carparks, enabling you to enter the Centre conveniently and without hassle. Special consideration to reduce distance of travel and cope with large volumes of traffic for disabled passengers unloading can be made by contacting our team.
Convenient wheelchair access is available via lifts accessing all levels. Stage ramping, portable wheelchair lifts and additional wheelchairs can all be arranged. Accessible toilets are located across all three levels.
The Centre is fitted out with digital and braille signage along with an audible PA system, to guide sensory impaired guests around the venue. Braille signage can be arranged in the event space, and hearing augmentation systems are also available upon request. An audible PA system is installed throughout the centre and used in the event of an emergency.
We allow service animals inside the venue, at the owner’s responsibility. Please reach out prior to the event if you have specific questions or concerns.
First Aid facilities
Adelaide Convention Centre has qualified first aid staff readily available and is fitted out with onsite First Aid facilities, including defibrillators in case of a medical emergency.
We offer accessible, purpose-built rooms for mothers and caregivers. These rooms are available for feeding, changing, and privacy during events. Private prayer rooms are also available upon request.
Coat check & storage
For added convenience, you have complimentary access to a coat check and luggage storage, available at the main reception.
Find plenty of conveniently located charging stations for laptops and mobile phones around the venue.
Adelaide Convention Centre is a cashless venue. All onsite charges including parking, food, beverages and event purchases, must be made by card or mobile pay. We accept all credit cards, debit cards, Apple Pay and Android Pay.
Your Adelaide Convention Centre event manager can address any further concerns or queries.